it wasn't clear originally who would repair cars and what
their professional and social role would be. It was worked
out by different groups competing for particular roles and
trying to redefine roles once they had them
When the automobile begins to be criticized in the 1960s,
mechanics get more negative publicity
computer built into cars for control and monitoring took away
control from mechanics
auto repair knowledge is not easily codified, so it cannot
be deskilled to people just following instructions
on the other hand it is not easily formalized to give
professional status
it is still tacit (sense based) knowledge, craft knowledge
rather than scientific
how does personal experience inform this book?